All bookings require a $500 nonrefundable deposit to guarantee your reservation. The balance of the will be due by December 27th. The balance can either be paid in full or broken into 2-3 payments. Please note payment plans will have an additional fee.

Private and shared rooms availability are on a first-come, first-served basis. Please book your reservations early to receive your preferred accommodation. Want to share with a friend? Share the booking link. We will do our best to get you into your preferred shared room. If we cannot find someone to share with you, you will be upgraded to a private room.

We reserve the right to refuse bookings at our discretion.

Any cancellation within 30 days of the retreat start date will be nonrefundable.

There is no refund for arriving late or departing early.

We recommend purchasing travel insurance to cover cancellation costs. The cancellation policy is firm. Please do not make any travel arrangements before receiving confirmation of registration.

Please plan on arriving at the San Salvador airport between the hours of 12pm - 3pm. A shuttle will be provided to bring you to Balance´.

Hotel check-out is 11am, so please plan your departure flights accordingly.

When your reservation is confirmed, you will receive a Welcome Guide. This comprehensive packet provides you with valuable insights for your upcoming week, offering informative details about the area, packing suggestions, recommended additional activities, and a wealth of other helpful information.